We hope you are delighted with your purchase and that the goods meet your requirements. If for any reason you are unhappy you may return the goods to us in accordance with our return policy.
If after receiving the goods you decide you do not want them you have 14 days from delivery date to return them to us for a refund minus Postage Costs ( web sales only ) Please be advised that refunds are made minus an additional delivery charge deduction over and above the intial postage paid by you. This charge will be dependant upon weight , size and destination. Should you require confirmation of this additional charge, please contact us proir to making your return. All goods returned must be unworn and in the original box. Shoes must be not be damaged or worn outside and no scuffing should appear on the sole. It is advisable to try on the shoes on a carpeted area to avoid any damage to the sole. A copy of a receipt of the purchase must be be included for a refund to be processed less postal costs.
If a product is defective in any way, please return it immediately and we will deliver a new one or refund the cost of the product and orginal posted cost. Please note unless the description states otherwise our shoes are not waterproof.
We can cancel any order up until it is dispatched and to cancel the order you must contact our store by phone 01 8745348 or email us at firstname.lastname@example.org .